Official Documents

777games Privacy Policy — Protecting Your Personal Data Is Our Priority

We understand how important data privacy is to you. This document transparently explains how 777games collects, uses, stores, and protects the personal information of every user.

Last Updated: 1 January 2026
Our Privacy Commitment

Six Data Protection Principles at 777games

Privacy is more than a written policy for us — it is a core value that shapes how we build and operate the platform

256-bit SSL Encryption

All data transmitted between your device and 777games servers is protected with 256-bit SSL encryption — the same security technology used by Malaysia's leading banking institutions. None of your data travels unprotected.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered access controls. Only specifically authorised personnel may access user data, and every access is recorded in an audit log for periodic security review.

No Data Sales

777games does not sell, rent, or trade users' personal data to any third party for commercial purposes. Your data belongs to you — we only use it for the purposes you consented to at registration.

Full User Control

You have full control over your personal data. This includes the right to access, correct, download, or request deletion of your data at any time by contacting our support team.

Legal Compliance

Our Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We take our legal responsibilities in handling users' personal data seriously.

Data Breach Notification

In the event of any security incident involving your data, 777games is committed to notifying affected users within the stipulated timeframe, along with the remediation steps being or will be taken.

1

Introduction and Scope of the Privacy Policy

This Privacy Policy ("Policy") explains 777games's practices regarding the collection, use, disclosure, and protection of your personal information when you use our platform, mobile app, and related services.

At 777games, we regard personal data protection not merely as a legal requirement but as a moral responsibility to every user who entrusts us with their information. We are committed to handling your data with full transparency, fairness, and respect.

This Policy applies to all 777games users regardless of the platform used — whether via website, Android app, iOS app, or any other official channel. By using our services, you agree to the practices described in this Policy.

This Privacy Policy should be read together with our Terms and Conditions. In the event of any conflict between this Policy and the Terms and Conditions, the provisions of this Privacy Policy shall prevail on matters relating to data privacy.

2

Types of Personal Data We Collect

777games collects personal data only when necessary to provide, improve, and secure our services. Below is a summary of the types of data we collect and their purposes:

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, ID number KYC VerificationAccount security
Contact Information Email address, phone number CommunicationsLogin
Financial Information Payment methods, transaction history Payment processingAML Compliance
Usage Data Game history, activity logs Product improvementCustomer support
Technical Data IP address, device type, browser SecurityFraud detection

In addition to data you provide directly, we also collect data automatically through your use of the platform, including device information, general location (based on IP address), and usage patterns. This data is used in aggregate and is not used to identify you individually except for security purposes.

3

How We Use Your Personal Data

All personal data we collect is used solely for legitimate purposes directly related to the services you use. The following are the primary purposes for which your data is used:

  • Account management: Creating, verifying, and managing your user account, including required KYC processes
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions securely and accurately
  • Customer support: Helping you resolve issues, answer inquiries, and improve your experience
  • Security and fraud prevention: Identifying and preventing fraudulent activity, money laundering, and unauthorized access
  • Product improvement: Analyzing usage patterns to improve platform functionality and user experience
  • Marketing communications: Sending promotional information, special offers, and service-related updates (subject to your communication preferences)
  • Legal compliance: Meeting applicable legal, regulatory, and judicial requirements

A Note on Marketing: You may opt out of marketing communications at any time via your account settings or by contacting our support team. Opting out of marketing will not affect important operational communications related to your account.

4

Third-Party Data Sharing and Disclosure

777games does not sell or rent users' personal data to any party for commercial purposes. However, there are specific situations where we may need to share data with carefully selected third parties:

  • Technical service providers: Partners who assist us with hosting, payment processing, identity verification, and other technical operations — all bound by strict confidentiality agreements
  • Regulatory authority: Government agencies or regulatory authorities when required by law or court order
  • Verification service providers: Third-party bodies that assist in the KYC process and user age verification
  • Approved marketing partners: In limited circumstances and with your consent, for relevant marketing purposes — this does not include the sale of data

All third parties with whom we share data are required to sign data processing agreements that mandate privacy protection standards equal to or higher than our own policy. We have zero tolerance for the use of user data outside the approved scope.

5

Data Security and Protection Measures

The security of your personal data is something we take extremely seriously at 777games. We continuously invest in the latest security infrastructure to ensure your data is always protected from unauthorized access, breaches, or misuse.

The technical security measures we implement include:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols
  • Data encryption at rest using AES-256 algorithm
  • Two-factor authentication (2FA) to protect your account
  • Continuous security monitoring 24 hours a day, 7 days a week
  • Regular penetration testing by independent security experts
  • Automated anomaly detection system to identify suspicious activity
  • Role-based access control (RBAC) to restrict internal staff access

While we take all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role — never share your password and always use a secure internet connection when accessing your 777games account.

6

Use of Cookies, Pixels, and Tracking Technologies

777games uses cookies and similar tracking technologies to enhance user experience, analyse platform performance, and deliver more relevant content. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, user sessions, and security. These cookies cannot be disabled without affecting basic functionality.
  • Performance Cookies: Collecting anonymized data on how users interact with the platform to help us improve its design and functionality.
  • Preference Cookies: Remembering your preferences and settings, such as preferred language and display theme, for a more convenient experience.
  • Analytics Cookies: Helping us understand aggregate usage patterns to make better product decisions.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect some platform functionality. We do not use third-party cookies for behavioural advertising involving your personal data.

7

Personal Data Retention Period

777games retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulatory obligations.

As a general guide, data retention periods are as follows:

  • Active account data: Retained for as long as your account remains active on the 777games platform
  • Financial transaction data: Retained for a minimum of 7 years in accordance with financial and anti-money laundering legal requirements
  • KYC Data: Retained for 5 years after account closure for regulatory compliance purposes
  • Support communication logs: Retained for 2 years for reference and dispute resolution purposes
  • Security log data: Retained for 12 months for security incident investigation purposes if required

Once the retention period expires, data will be securely deleted or anonymised so it can no longer be associated with any individual.

8

Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own policy, you have the following rights regarding the personal data we hold:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to correct any inaccurate or incomplete data via your account settings or by contacting our support team.

Right to Erasure

You may request deletion of your data, subject to applicable legal retention requirements.

Right to Restriction

You may request that we restrict the processing of your data in certain circumstances as defined by law.

Right to Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another party.

Right to Object

You may object to the processing of your data for direct marketing purposes or where we rely on legitimate interests.

To exercise any of the above rights, please contact our support team via email at [email protected] or via live chat on the platform. We will process your request within 30 business days.

9

Children's Privacy and Age Restriction

The 777games platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you believe your minor child has registered an account on 777games, please contact us immediately.

Upon becoming aware or confirming that personal data of a child has been collected without our knowledge, we will take immediate steps to delete the relevant data and close the account. The safety and protection of children is a non-negotiable priority.

10

Links to External Websites or Services

The 777games platform may occasionally contain links or references to third-party websites or services. This Privacy Policy applies only to data collected through the 777games platform itself.

We are not responsible for the privacy practices or content of third-party websites that may be referenced. We encourage you to read the Privacy Policy of each website you visit independently to understand how they handle your data.

11

Changes to This Privacy Policy

777games reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect user data.

When we make significant changes, we will notify you through one or more of the following methods:

  • In-platform or mobile app notifications
  • Email notification to the address registered on your account
  • Update the "Last Updated" date at the top of this document

Continued use of the 777games platform after any changes to this Policy are published will be considered acceptance of the updated Policy. If you do not agree with any changes, you should stop using our services and contact us for further discussion.

12

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to help:

We will acknowledge receipt of every privacy-related request and aim to respond within 7 business days. For more complex requests, such as full data deletion, processing may take up to 30 business days.

Formal Complaints: If you believe we have not handled your personal data in accordance with applicable law and you are unsatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection, Ministry of Communications and Digital Malaysia.

Your Data Is Safe at 777games — Register with Confidence

With world-class data protection, 256-bit SSL encryption, and a full commitment to your privacy, 777games is the safe choice for the best online gaming experience in Malaysia.

256-bit SSL Encryption
No data sales
Malaysia PDPA Compliance
Bahasa Melayu